The Sweet Not Sour Guarantee

We understand that circumstances change. Our refund policy is designed to be fair and flexible:

• For à la carte classes, a full refund is available for a mutli-day class when cancellations are made at least 7 days before a class begins.
• For subscription classes, the subscription must be canceled or suspended (paused) the Sunday night before the class is scheduled so that you are not charged. 
• Full refund available for cancellations made within 24 hours of purchase, regardless of start date
• Our “Sweet Not Sour Guarantee” allows pod learners to withdraw within the first two weeks for a refund of any unused tuition. Refer to your Tuition and Enrollment Contract for more information.
• For learners using Education Savings Account (ESA) funds, we comply with all ESA guidelines and rules specific to each individual state
• All refund requests must be submitted in writing to our support team

If you have any questions about our refund policy or need assistance with a refund request, please contact our support team at su*****@********id.com.